The Mall Office
84 Highland Ave
Salem, MA 01970

 
(978) 745-3050
(978) 745-7014 (fax)
Office Hours | Map

Ayres D'Souza Medical Building
30 Tozer Rd
Beverly, MA 01915

(978) 745-3050
(978) 745-7014 (fax)
Office Hours | Map

Office Policies

Behavior

We understand that a visit to the doctor can be stressful for both patients and their parents. We do our best to see patients at the time for which their appointment is scheduled, but we cannot completely control waiting room time. If you are in an examining room for what you believe is an excessive period of time, please notify a nurse or another employee; we will work to address the issue. Please remember that sometimes there are emergencies over which we have no control, and we are always doing our best to stay on time.

You are your child’s most important caregiver, and we look forward to working with you to make sure your child stays healthy and happy. It is beneficial to all involved if parents can assist us in examining their children; ideally, the provider and the parents act as a team towards ensuring the child’s overall health. Parental passivity or impatience do not enhance the experience and can convey a lack of support to your child during what can be a difficult time.

We expect children under twelve to be accompanied by a parent or guardian for a well child visit; nannies, baby sitters, and siblings cannot usually provide the information we need and often will not fully understand our instructions or requests. Adolescents are examined alone, and parts of the examination are confidential (see our Adolescent Privacy Policy below). Nevertheless, it is helpful for adolescents to be accompanied by a parent or guardian as well.

Notice of Privacy Practices (HIPPA)
Patient Financial Policy
Schedule of Vaccine, Laboratory and Developmental Screening
Adolescent Privacy Policy
Chaperone Policy

Prescriptions

Prescription re-fill requests can be called in to our office at (978) 745-3050 between 8:00AM and 4:00PM, Monday through Friday, for pick-up at your designated pharmacy that day. Requests made after 4:00PM can be picked up the following day.

For patients refilling prescriptions for Adderall, Concerta, Daytrana, Dexedrine, Focalin, Metadate, Methylin, Ritalin and Vyvanse:

  • Due to federal regulations, these medications cannot be called in to your pharmacy and must be picked up at your Care Team location (at either at 116 Highland Avenue in Salem or 30 Tozer Road in Beverly) during our regular office hours.
  • Please make sure you bring a photo I.D. with you to pick up the prescription.
  • Missing an Adderall, Concerta, Daytrana, Dexedrine, Focalin, Metadate, Methylin, Ritalin, or Vyvanse dose does not constitute a medical emergency. These medications do not build up in the system and no harm will come to the patient other than the distress of being less attentive and/or self-controlled.
  • Please note that the on-call and weekend providers will not refill these prescriptions.
​Please remember that refills can only be given to patients who have been seen within the past year.  If your child has not been seen for more than a year, you will need to schedule an appointment.

PAGS News

Due to the storm, our office at 30 Tozer Road will be closed on Monday. Our Salem office at 84 Highland Ave will be open from 8am - 12 pm for Urgent Care appointments.
Due to the storm, our Beverly office at 30 Tozer Road will be closed on Thursday.  Our office in Salem at 84 Highland Ave. will be open.
Congratulations to Dr. Campbell, Dr. D'Souza, Dr. Jalali and Dr. Mandell for being voted top pediatricans in Northshore Magazine (March 2017).  We have a great team at PAGS!

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