We understand that a visit to the doctor can be stressful for both patients and their parents. We do our best to see patients at the time for which their appointment is scheduled, but we cannot completely control waiting room time. If you are in an examining room for what you believe is an excessive period of time, please notify a nurse or another employee; we will work to address the issue. Please remember that sometimes there are emergencies over which we have no control, and we are always doing our best to stay on time.
You are your child’s most important caregiver, and we look forward to working with you to make sure your child stays healthy and happy. It is beneficial to all involved if parents can assist us in examining their children; ideally, the provider and the parents act as a team towards ensuring the child’s overall health. Parental passivity or impatience do not enhance the experience and can convey a lack of support to your child during what can be a difficult time.
Adolescent Confidentiality & Transition Policy
Pediatric Associates (PAGS) requires that patients be immunized. Based on recommendations from the American Academy of Pediatrics (AAP) and the American Committee for Immunization Practice, we have decided to set specific time requirements for certain immunizations. These times are based on age-related risks to infants and children.
We have an obligation to provide the best medical care possible; our vaccine schedule is consistent with that goal. Our vaccine choices are not arbitrary; they protect children from life-threatening illnesses such as whooping cough, haemophilus influenzae, meningitis, and pneumococcal meningitis, as well as diseases like rubella, which have disabled children for life. Families who choose not to follow our vaccine policy should seek pediatric care elsewhere.
Prescription re-fill requests can be called in to our office at (978) 745-3050 between 8:00AM and 4:00PM, Monday through Friday, for pick-up at your designated pharmacy that day. Requests made after 4:00PM can be picked up the following day.
For patients refilling prescriptions for Adderall, Concerta, Daytrana, Dexedrine, Focalin, Metadate, Methylin, Ritalin and Vyvanse:
Please remember that refills can only be given to patients who have been seen within the past year. If your child has not been seen for more than a year, you will need to schedule an appointment.
Due to federal regulations, these medications cannot be called in to your pharmacy and must be picked up at your Care Team location (at either at 116 Highland Avenue in Salem or 30 Tozer Road in Beverly) during our regular office hours.
Please make sure you bring a photo I.D. with you to pick up the prescription.
Missing an Adderall, Concerta, Daytrana, Dexedrine, Focalin, Metadate, Methylin, Ritalin, or Vyvanse dose does not constitute a medical emergency. These medications do not build up in the system and no harm will come to the patient other than the distress of being less attentive and/or self-controlled.
Please note that the on-call and weekend providers will not refill these prescriptions.
In This Section
Due to the storm, both our Beverly and Salem Offices will be closed. All scheduled appointment will be rescheduled. We can be reached by phone for any urgent questions or concerns.
Even though it feels like Spring, the cold & flu season is still hanging on. As as result, we are experiencing higher than normal call volume. We will return your call as soon as possible, but they will be answered in order of medical necessity. Thank you for your understanding.
Congratulations to Dr. Campbell, Dr. D'Souza, Dr. Jalali and Dr. Mandell for being voted top pediatricans in Northshore Magazine (March 2017). We have a great team at PAGS!
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